Device Lifecycle Management

Device Staging Program

Enrol your devices to save time, money, and resources.

• Reduce the burden of provisioning devices with our turnkey provisioning service
• Ensure devices are configured in compliance with corporate mobile device policies
• Prevent unauthorised activity and downloading of unauthorised content
• Preload devices with apps and settings
• Enroll devices into manufactures device enrolment program
• Configure devices for MDM to better manage device upgrades and replacements

Device Repair Programs

Reduce downtime, optimise costs, and maintain the quality of your mobile fleet.

• Centralise device repair from quote authorisation to device retrieval and return
• Simplify repair processes with end-to-end tracking
• Efficiently manage warranties and device ownership
• Minimise productivity disruption with Priority Replacement (24 hours) programs
• Repurpose devices for reuse in other areas of your business

Device Refresh Program

Maintain the health of your mobile assets to minimise downtime and improve end-user experiences.

• Get notified when devices are due for an upgrade and easily order new devices with relevant approval workflows
• Uncover all devices that have passed their contracts, leases, or warranties' expiration date
• Keep users informed of the importance of upgrading their devices with five levels of notifications

Device and Service Retrieval

Retrieve returned devices in cooperation with organisational standards and regulations.

• Proactive retrieval of services or devices from terminated employees
• Proactive retrieval of upgraded devices
• Ensure devices (and service) are returned and in good working condition
• Support managers with our user-friendly Atrium portal reassignment workflow

Device Assessment & Redeployment

Efficiently reassign and redeploy devices to the field or storage.

• Store departing employee devices in the redeployment pool in preparation for future use
• Easily redeploy devices via the Atrium portal
• Maintain a record of end-user details in the Asset Register
• Fill new purchase orders with redeployment pool mobile assets

Device End-of-Life Program

Securely retire devices, meet compliance standards, and prevent data leakage.

• Proactively manage your mobile fleet throughout its entire lifecycle
• Get the most from each device’s lifecycle and extend its useful life
• Securely manage device retirement and disposal
• Earn revenue while securely disposing of end-of-life or unwanted devices